Recently I was playing with the Godaddy cart and found myself into a position where I have placed an order of an unwanted domain and that too with no discount coupons applied (I could have saved some bucks) whereas I myself keep au updated copy of some of the Godaddy discount coupons for personal use or for anyone who would like to save some bucks.
Here are the instructions I followed to cancel the order and get a refund :
I wrote them a support request and told them that I have bought a domain in mistake and would like to cancel my order. I was already logged in (so my Account ID gets communicated automatically). I told them the domain in concern and the Order number. Less data may do the job too but I tried to put up as much information I had.
Then I got a email response from their support team asking me to follow these steps:
- Select Payments and Renewing Items from the Renewals menu towards the left of your screen.
- Check the box next to the item(s) you would like to cancel and click on the Cancel Item button.
- Select Cancel Now in the menu that appears to the right and then click on Save Changes.
Let them know when you have done these steps by replying to their support email and you will be good with your part. In approximately 2 days time, I got my order canceled and Credit Card was refunded with a deducted amount. I am not sure if Godaddy deducted some of the amount or it was my Bank but I was satisfied that I almost got the whole of it refunded with a small deduction as a price of my mistake (Never Mind – Mistakes are the best teachers). So if you have accidentally bought a domain too then Don’t Panic, a domain registration order can be canceled within 5days. Have your say in the comments.