Fix Windows 7 or Windows Server 2008 R2 BSOD error

If you are running Windows 7 or Windows Server 2008 R2 and are repeatedly encountering Blue Screen Of Death (BSOD) error, then you can download an update and fix the issue.

Problem Description

Microsoft states that a computer running Windows 7 or Windows Server R2 can occassionally crash after some time of usage. You get an error like this

STOP: 0x0000000A (parameter1, parameter2, parameter3, parameter4) IRQL_NOT_LESS_OR_EQUAL

The fourth parameter might vary depending on the configuration of the computer. It may be some hibernation error, endless rebooting, WMP12 video flickering or normal BSOD which happened when there was no change in system configuration which possibly might have caused it to occur.

Cause of the problem

The issue occurs because Power Manager opens an Advanced local procedure call (ALPC) port. However, Power Manager closes another port instead of closing the ALPC port. Every time that a power request is made, a memory leak occurs. When the leaked memory usage accumulates to a certain level, the computer crashes.

Download the Fix (Update)

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Method #1

You can download the fix from Microsoft site. They will email you the download link and the password to extract them out of the zip file and then install the update. Alternatively you can use the next step. Go to Microsoft Support website

Method #2

If the method #1 is too much or you don’t prefer giving away your email id to microsoft, then you can download directly from site as I have uploaded a copy of them on my server too. And if you don’t trust me, then go back to method #1.

Download Links

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Update KB979444

Platform x86 (1.93 MB)
Platform x64 (4.13 MB)
Platform ia64 (5.97 MB)

If you are not sure of your platform, don’t download and install the wrong update. It may cause damage to your system. After installing the update, it will ask for rebooting the system. Reboot and your problem is solved now. If you are unable to find the platform of your PC then leave a comment here and I will point it out.